Quality Meeting For June 2025

1. Incoming Material Quality Overview
In June, the overall incoming material defect rate was 0.61%, marking a 2.75% decrease from May. This improvement reflects progress in supplier management and inspection procedures. Despite this, recurring issues such as appearance nonconformities, dimensional deviations, and packaging damage still require targeted follow-up and process refinement.

2. Finished Product Warehouse Entry
Finished products maintained compliance with quality standards before entering the warehouse. Quality inspection protocols remained stable, ensuring defect-free inventory input. The operations team continues to stress early detection and proactive control as pillars of stable output quality.

3. After-Sales Repair Analysis
A total of 19 repair cases were recorded in June. Most were linked to normal wear or external factors, though some repeat failures suggested internal opportunities for design optimization or component reinforcement. Engineering and after-sales teams are collaborating on corrective measures and preventive redesign strategies.

4. Customer Feedback Summary
June saw 1 customer complaint, which involved equipment performance during extended operation. The issue was resolved promptly, and insights from the case have been shared with relevant teams for future product enhancement and training.

5. Procurement and Delivery Observations
Several items remained undelivered by the end of June, mostly due to logistics constraints and coordination issues. The procurement team is intensifying tracking efforts and evaluating backup supply strategies to minimize impact on production flow.

Conclusion:
The June Quality Meeting reaffirmed Omni Laser's commitment to detail-oriented management and a "Quality First" philosophy. Continuous improvement, transparency, and accountability remain central to daily operations. All departments are expected to respond actively to quality data and promote excellence throughout the value chain.

by Laurinda